Sales Policy

1. Introduction

Welcome to PureBite! This Sales Policy outlines the terms and conditions that govern the sale of our organic and nutritional food products. By purchasing from PureBite, you agree to the following terms and conditions.

2. Product Availability

2.1. Stock and Inventory:

  • All products listed on our website are subject to availability. We make every effort to keep our inventory updated, but in some cases, products may become unavailable after your order is placed.

2.2. Backorders:

  • If an item you ordered is out of stock, we will notify you promptly. You may choose to backorder the item or cancel your order for a full refund.

3. Pricing and Payment

3.1. Pricing Information:

  • All prices are listed in USD and are subject to change without notice. The price you pay is the price displayed at the time you place your order, plus any applicable taxes and shipping fees.

3.2. Payment Methods:

  • We accept major credit cards, debit cards, and other payment methods as indicated on our website at the time of purchase.

3.3. Payment Security:

  • Our payment processing is secure, and your payment information is encrypted and handled with the highest level of security.

4. Order Processing

4.1. Order Confirmation:

  • Once your order is placed, you will receive an order confirmation via email. This confirmation will include your order details, shipping information, and an estimated delivery date.

4.2. Order Changes:

  • If you need to make any changes to your order, please contact us immediately at [email protected]. Changes can only be made before the order is shipped.

5. Shipping and Delivery

5.1. Shipping Methods:

  • We offer various shipping options, including standard and expedited shipping. The shipping cost and delivery times will be calculated and displayed during the checkout process.

5.2. Delivery Time:

  • Delivery times vary depending on your location and the shipping method selected. We aim to ship all orders within 1-2 business days of confirmation.

5.3. International Shipping:

  • We currently ship to select countries outside the United States. Additional shipping fees and customs duties may apply.

6. Returns and Refunds

6.1. Return Policy:

  • Please refer to our Return Policy for detailed information on returns, refunds, and exchanges.

7. Customer Responsibilities

7.1. Accurate Information:

  • Customers are responsible for providing accurate and complete information during the checkout process. PureBite is not liable for any delays or losses due to incorrect shipping information.

7.2. Product Use:

  • All products sold by PureBite are for personal use only. We are not responsible for any misuse of our products.

8. Limitation of Liability

8.1. Liability Disclaimer:

  • PureBite is not liable for any damages resulting from the use or inability to use our products, or for any delay in the delivery of goods.

9. Changes to This Policy

9.1. Policy Updates:

  • We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately.

10. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

  • Email: [email protected]
  • Phone: 210-219-5253
  • Address: 3513 Freshour Circle, San Antonio, Texas, United States